Reference

Privacy Policy for Your bocor88 Account

Your bocor88 Privacy Policy starts with the account details, device signals and payment records we need to keep your wallet and lobby access working across Indonesia, including Semarang.

DANA data contextOVO wallet recordsGoPay account checksQRIS payment logs
bocor88 Privacy Policy for Your bocor88 Account
CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions should reach the team that can see your account trail, not a generic inbox. We ask for your registered phone number, payment rail and the date of the issue so we can match your request without exposing more data than needed.

Team online

Live chat

Use live chat from your account menu for privacy questions tied to login history, DANA confirmations or device access. Our support desk is staffed daily from 09:00 to 01:00 WIB.

Email request

Send account privacy requests by email when you need a written trail for correction, access or deletion review. Include your registered phone number and one recent QRIS or GoPay reference.

Account menu

Open your profile page to check your phone number, wallet label and active sessions before contacting us. That step helps us confirm whether a change request is yours.

DATA HANDLING

How We Handle Your Privacy Choices

Your privacy choices sit inside the same account flow you use for the lobby and wallet. We keep policy decisions practical: clear collection reasons, limited access for staff, payment references stored for…

Account data

We keep registration details such as phone number, login name and account status so you can return to the lobby without rebuilding your profile for Live Roulette or Royal Fishing.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer activity is logged with timestamps and references. We use those records to trace wallet questions and confirm account ownership during support checks.

Cookie use

Cookies help remember your session, language choice and device pattern. You can clear them in your browser settings, though your next login may need an extra account check.

Device security

We watch for unusual device changes, repeated failed logins and location shifts that do not match your account pattern. When needed, we may ask you to confirm by phone or chat.

Retention period

We keep records only as long as needed for account service, payment tracing, dispute handling and operational checks. Older records are restricted or removed when they no longer serve those purposes.

Change requests

You can ask us to correct account details, check what we hold or close a profile review. We verify the request before making changes that affect wallet or login access.

Questions About Your Privacy Rights

These answers focus on the privacy choices you are most likely to need after opening an account. They cover what we collect, why we hold it, how payments are traced and how you can reach us for changes.

We collect your registration details, phone number, login records, device type and wallet references. We use them to create your profile, protect account access and trace DANA, OVO, GoPay or QRIS activity.

Payment references help us match your wallet activity to your account when a transfer is delayed, duplicated or questioned. The record usually includes the payment rail, time, status and transaction reference.

Yes. Contact us by live chat or email with your registered phone number and one recent payment reference. We verify your identity before sharing account data tied to your profile.

Start from the account menu, then contact support if the field cannot be edited there. We may ask for a recent QRIS, DANA, OVO or GoPay reference before changing sensitive details.

Cookies remember your login session, device pattern and language preference on mobile browsers. You can clear them through browser settings, but your next visit may require a fresh login check.

Only staff assigned to account service and privacy handling can access those chat records. We use the message history to answer your request, confirm prior steps and avoid asking you to repeat sensitive details.

You can request account closure through support after identity verification. We restrict or remove profile data where possible, while keeping records still needed for payment tracing, disputes or required operational checks.